Sorry, you need to enable JavaScript to visit this website.

You are here

Technical Aids for People in Need

A technical aid is a product or tool which can improve or help maintain physical and social independence and the capacity to function and work.

Technical aids are, for example, mattresses, diapers, lower and upper limb prostheses, elbow crutches, manual wheelchairs, electric wheelchairs, pot and shower chairs, hearing aids, etc.

 

Who has a right to receive technical aid with a state subsidy*?

  • Children with an assigned disability. Disabled children up to 18 years old receive a 90% state subsidy when purchasing a technical aid.
  • Children (up to 18 years old) who have not been assigned a disability but have been issued a specialist certificate on the need for a technical aid. They have a state subsidy of 50%.
  • 16- to 17-year-olds who have been identified as having a partial or total incapacity for work. They have a state subsidy according to the list of technical aids (in estonian).
  •  People of working age who have been diagnosed with either:
    • partial or total incapacity for work;

    • incapacity for work from 40%;

    • disability.

They have a state subsidy according to the list of technical aids (in estonian).

  • Disabled people or people of working age with partial or total incapacity for work who are up to 26 years of age. They have a state subsidy of 90%.
  • People who have reached retirement age. They have a state subsidy according to the list of technical aids (in estonian).
  • In order to receive a state benefit for a breast implant, eye implant, hearing aid or sound transmission system (hearing loss from 30 decibels), only a certificate from a doctor is sufficient.

 

We calculate the technical aid subsidy from the limit price given in the list of technical aids (in estonian).

 

*The purchase and rental of technical aids with a state subsidy is regulated by the Regulation of the Minister of Social Protection. The list of technical aids (in estonian) can be found in the annex to the regulation, which contains technical aids with conditions for compensation.

 

 

How to receive a technical aid with a state subsidy*?

To purchase or rent a technical aid with a state subsidy from a technical aid company, you will need a technical aid certificate in paper format:

The technical aid certificate

Shows what types of technical aids you need. Contact your family doctor, specialist, nurse, occupational therapist, physiotherapist or midwife for a certificate. The need for technical aid can also be stated in the rehabilitation plan.

The individual who is able to issue a certificate for a particular technical aid depends on the technical aid and can be found in the list of technical aids (in estonian). 

Personal technical aid card

From 1 December, clients will no longer have to apply for nor carry a technical aid card, because all information on technical aid transactions involving that person will be transferred electronically between service providers and the Board. A person can view information about the purchase and rental transactions involving their technical aids from the self-service of the Board

Technical aid company

If you have a technical aid certificate, contact the technical aid company. Don’t forget to take your identity document with you! It is possible to receive a state subsidy from companies that have entered into an agreement with the Estonian National Social Insurance Board. You can find a list of these companies from here

 

Find your nearest provider

 

How is the size of my contribution calculated?

When purchasing a technical aid, the state pays its proportion and you pay your own contribution. If the cost of own contribution of the technical aid is too high for you, you have the option of requesting its reduction (see requesting a special procedure). You must submit an application to reduce your contribution to the Estonian National Social Insurance Board before purchasing the technical aid. When purchasing the technical aid, the amount of your contribution is at least EUR 7 (except for the purchase of incontinence products and renting the technical aid).

For example:

Your doctor has prescribed a wheelchair for you. At the company it turns out that a wheelchair is suitable for you, for which the monthly rental reference price is EUR 34.50 and the state subsidy is 90%. The company’s specialist will find a suitable wheelchair for you at a cost of EUR 27.80 per month (i.e. the cost is less than the maximum price). The state will pay 90% of the cost of the aid for you, i.e. EUR 25.02, and your own contribution will be EUR 2.78. Calculation process: 27.8 – (27.8 x 0.9) = EUR 2.78. 

The maximum monthly rental price for a wheelchair is EUR 34.50, but the monthly rental price for a suitable wheelchair is EUR 45 (i.e. the cost exceeds the reference price). In this case, the state will pay you 90% of EUR 34.50, i.e. a total of EUR 31.05. You must pay the amount between the reference price and the cost of the technical aid. Therefore, your contribution is EUR 13.95. Calculation process: 45 – (34.5 x 0.9) = EUR 13.95 In this case, you have the right to request a special procedure to increase the reference price

Whom should I contact if I am not satisfied with the service offered by the technical aid company?

Initially, contact the company, and if you have a dispute with a company that sells or rents a technical aid, you have the opportunity to contact us.

 
 

Requesting a special procedure

In justified cases, you can request a specification. The application is submitted to the Estonian National Social Insurance Board before the technical aid is acquired (i.e. if the transaction has already been made, a special procedure cannot be applied for).

You can apply for a special procedure in the following cases:

  • To reduce your contribution. Your contribution may be reduced if your financial situation does not allow you to pay the contribution. To this end, a request with an explanation must be submitted. The Estonian National Social Insurance Board can reduce your contribution to a maximum of 5%.

  • To purchase a new technical aid because the aid you are using no longer meets your needs (for example, your hearing or vision has deteriorated; the technical aid does not fit anymore because the child has grown up; the aid was destroyed as a result of an accident, etc.).

  • You need a technical aid that is not on the list of technical aids, but without this aid you will not be able to cope on a daily basis.

  • You need a larger quantity of technical aid than can be obtained with a state subsidy. You can request an increased quantity, if you have a reasonable need to use a larger amount due to a diagnosis or dysfunction. For example, a child needs to rent one standing desk for home and another for kindergarten or school.

  • The cost of your technical aid is higher than the reference price used to calculate the state subsidy. For example: The monthly rental reference price of the pushchair is EUR 145 and the state subsidy is 90%. In the company it turns out that the monthly rental price of a suitable pushchair is EUR 160 (i.e. the cost exceeds the reference price). In this case, the state will pay you 90% of EUR 145, i.e. a total of EUR 130.50. In this case, your contribution will be EUR 29.50 per month. You have the right to request to increase of the reference price. If the reference price of the technical aid suitable for you is increased, the state will pay 90% of EUR 160 or EUR 144 for you.

    NB! We will increase the reference price if there are no suitable technical aids for you within the reference price.

  • You want to rent a technical aid that can only be bought / you want to buy a technical aid that can only be rented. It can be requested if there is a justified need. Be sure to think about the differences between renting and buying. The rental price of the technical aid also includes the maintenance and repair of the aid, if necessary, during which you will also be provided with a replacement product. The company is obliged to carry out regular maintenance of the rented technical aid after a certain period of time. If you rent a technical aid, it is possible to replace it with a product that better meets your needs when your health changes.

 

Documents required for requesting a special procedure:

  • Requesting a special procedure
  • A copy of the technical aid certificate stating the aid required. The necessary technical aid may also be specified in the rehabilitation plan. If the need for the technical aid is indicated in the rehabilitation plan, it is not necessary to present it to us. You can attach a more detailed assessment (or video) of the therapist about the suitability and necessity of the technical aid to the certificate.

  • In some cases, it is necessary to add two proposals as to the amount of a fee from different companies on an equal basis. You must include proposals as to the amount of a fee if you want to increase the reference price of the technical aid; a technical aid that is not included in the list of technical aids; the purchase of a rentable technical aid or the rental of a purchasable technical aid; a technical aid for which no price limit has been set in the list of technical aids.

NB! If only one company offers you the right technical aid, you can only add one proposal as to the amount of a fee to your application. Upon request, state this in the explanation.

Accompanying documents

  • if you are 18–26 years old and studying abroad, attach a copy of your school certificate.

  • if you have been appointed as a guardian, attach a copy of the court order.

  • If you are a representative of someone else, add an authorisation.

 

Where do I send the application?

Send the documents by e-mail to info@sotsiaalkindlustusamet.ee or by post to Paldiski mnt 80, 15092 Tallinn. It is also possible to fill in the application and submit the documents to the customer service of the Estonian National Social Insurance Board.

 

How long does it take to make a decision?

During the procedure, the documents you have submitted will be reviewed and, if necessary, you will be contacted to clarify the details. If the documents necessary for looking through the application are available, the decision will be sent to you within 30 days at the latest.

 

How do I get the technical aid?

After receiving a positive decision, you can contact the technical aid company to purchase the aid. Bring the decision and an identity document to the technical aid company.

 

If you have any questions:

 

General questions about requesting a special procedure

Maige Printsmann, Specialist, tel:  5380-9630, maige.printsmann@sotsiaalkindlustusamet.ee
Merlin Veinberg, Adviser, tel: 5305-9218, merlin.veinberg@sotsiaalkindlustusamet.ee
 

Consultation on technical aids

Annika Kiik, Chief Specialist, tel: 5694-6586, annika.kiik@sotsiaalkindlustusamet.ee  
Sigrid Laan, Chief Specialist, tel: 5306-8287, sigrid.laan@sotsiaalkindlustusamet.ee
Bret Schär, Chief Specialist, tel: 5302-6672, bret.schar@sotsiaalkindlustusamet.ee
 

Consultation on environmental adaptation

Tiina Korjus, Chief Specialist, tel: 517-3656, tiina.korjus@sotsiaalkindlustusamet.ee