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Processing deadlines

We will begin the procedure on the date we have received all the documents necessary for processing the matter
DocumentDeadlineLegal Act
Information request5 working daysPublic Information Act
Explanatory memorandum or petition15 daysResponse to Memoranda and Requests for Explanations and Submission of Collective Proposals Act
Forwarding of explanatory memoranda and petitions and informing of forwarding5 working daysResponse to Memoranda and Requests for Explanations and Submission of Collective Proposals Act
Appeal regarding state pension60 daysState Pension Insurance Act
Appeal regarding social support and services30 daysGeneral Part of the Social Code Act
Appeals related to child maintenance allowance, family benefits, parental benefit, compensation for victims of crime, support for repressed persons, and study loan cancellation30 daysGeneral Part of the Social Code Act
Appeal under Administrative Procedure Act10 daysAdministrative Procedure Act
Application for state pension

Depends on submission time:

  • If the pension application, together with all required documents, is submitted no more than six months before the applicant reaches old-age pension age, the decision will be made no later than the day the applicant reaches old-age pension age.
  • In other cases, the decision will be made within 30 working days from the date of submission of the application together with all required documents.
State Pension Insurance Act
Application for family benefits30 working daysGeneral Part of the Social Code Act
Application for parental benefit30 working daysGeneral Part of the Social Code Act
Supplementary contribution to funded pension10 working daysGeneral Part of the Social Code Act
Application for social benefit (PIS)10 working days from receipt of application and all required documentsSocial Benefits for Disabled Persons Act; Minister of Social Affairs Regulation No 49
Expert assessment applications30 working days from sufficient data; decision notified within 15 daysSocial Benefits for Disabled Persons Act; Minister of Social Protection Regulation No 18
Application for a disability card10 working days from submission (or from expert decision if submitted together)Minister of Social Protection Regulation No 61
Application to transfer responsibility for payment of rehabilitation service costs to the state
  • 10 working days (for persons under §59(1) points 1, 2, 8 of SHS)
  • 40 working days (for persons under points 3–7)
Social Welfare Act
Application for reimbursement of transport expenses for rehabilitation service20 working days from receipt of application, cost documents, and service provider invoiceRegulation on rehabilitation service fees and reimbursement
Application for maintenance allowance30 working days from receipt of application and all documentsFamily Benefits Act
Application for compensation due to occupational accident or disease30 working days from receipt of application and all documents. Deadline may be extended.Administrative Procedure Act; Occupational Health and Safety Act
Application for reimbursement of additional costs due to occupational accident or disease10 working daysGeneral Part of the Social Code Act; Occupational Health and Safety Act
Application for state compensation to crime victims30 working days from receipt of application and all documentsVictim Support Act
Application for reimbursement of medical expenses of crime victims10 working daysGeneral Part of the Social Code Act; Victim Support Act
Application for returnee support10 working daysGeneral Part of the Social Code Act
Application for support to liquidators of nuclear catastrophe consequences10 working daysGeneral Part of the Social Code Act
Application for recognition and support of repressed persons30 daysGeneral Part of the Social Code Act
Application for support of repressed persons10 working daysGeneral Part of the Social Code Act
Application for national Olympic winner's support10 working daysGeneral Part of the Social Code Act
Application for support for pensioners living alone10 working daysGeneral Part of the Social Code Act
Application for special care services40 working daysSocial Welfare Act
Application for reimbursement of missing co-payment from state budgetNo separate application; part of the application for special care services. Decision by the issue date of referral. If submitted after referral: 10 working days from receipt.Social Welfare Act §74(6)
Application for reimbursement for assistive device purchase or rental in exceptional cases30 calendar daysSocial Welfare Act §74(6)
Application for state-paid social tax if no family benefits are paid in Estonia or for dependent's health insurance10 working daysGeneral Part of the Social Code Act
Data subject's request on use of personal data30 daysGDPR (Regulation (EU) 2016/679)

Last updated: 02.07.2026

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