| Document | Deadline | Legal Act |
|---|---|---|
| Information request | 5 working days | Public Information Act |
| Explanatory memorandum or petition | 15 days | Response to Memoranda and Requests for Explanations and Submission of Collective Proposals Act |
| Forwarding of explanatory memoranda and petitions and informing of forwarding | 5 working days | Response to Memoranda and Requests for Explanations and Submission of Collective Proposals Act |
| Appeal regarding state pension | 60 days | State Pension Insurance Act |
| Appeal regarding social support and services | 30 days | General Part of the Social Code Act |
| Appeals related to child maintenance allowance, family benefits, parental benefit, compensation for victims of crime, support for repressed persons, and study loan cancellation | 30 days | General Part of the Social Code Act |
| Appeal under Administrative Procedure Act | 10 days | Administrative Procedure Act |
| Application for state pension | Depends on submission time:
|
State Pension Insurance Act |
| Application for family benefits | 30 working days | General Part of the Social Code Act |
| Application for parental benefit | 30 working days | General Part of the Social Code Act |
| Supplementary contribution to funded pension | 10 working days | General Part of the Social Code Act |
| Application for social benefit (PIS) | 10 working days from receipt of application and all required documents | Social Benefits for Disabled Persons Act; Minister of Social Affairs Regulation No 49 |
| Expert assessment applications | 30 working days from sufficient data; decision notified within 15 days | Social Benefits for Disabled Persons Act; Minister of Social Protection Regulation No 18 |
| Application for a disability card | 10 working days from submission (or from expert decision if submitted together) | Minister of Social Protection Regulation No 61 |
| Application to transfer responsibility for payment of rehabilitation service costs to the state |
|
Social Welfare Act |
| Application for reimbursement of transport expenses for rehabilitation service | 20 working days from receipt of application, cost documents, and service provider invoice | Regulation on rehabilitation service fees and reimbursement |
| Application for maintenance allowance | 30 working days from receipt of application and all documents | Family Benefits Act |
| Application for compensation due to occupational accident or disease | 30 working days from receipt of application and all documents. Deadline may be extended. | Administrative Procedure Act; Occupational Health and Safety Act |
| Application for reimbursement of additional costs due to occupational accident or disease | 10 working days | General Part of the Social Code Act; Occupational Health and Safety Act |
| Application for state compensation to crime victims | 30 working days from receipt of application and all documents | Victim Support Act |
| Application for reimbursement of medical expenses of crime victims | 10 working days | General Part of the Social Code Act; Victim Support Act |
| Application for returnee support | 10 working days | General Part of the Social Code Act |
| Application for support to liquidators of nuclear catastrophe consequences | 10 working days | General Part of the Social Code Act |
| Application for recognition and support of repressed persons | 30 days | General Part of the Social Code Act |
| Application for support of repressed persons | 10 working days | General Part of the Social Code Act |
| Application for national Olympic winner's support | 10 working days | General Part of the Social Code Act |
| Application for support for pensioners living alone | 10 working days | General Part of the Social Code Act |
| Application for special care services | 40 working days | Social Welfare Act |
| Application for reimbursement of missing co-payment from state budget | No separate application; part of the application for special care services. Decision by the issue date of referral. If submitted after referral: 10 working days from receipt. | Social Welfare Act §74(6) |
| Application for reimbursement for assistive device purchase or rental in exceptional cases | 30 calendar days | Social Welfare Act §74(6) |
| Application for state-paid social tax if no family benefits are paid in Estonia or for dependent's health insurance | 10 working days | General Part of the Social Code Act |
| Data subject's request on use of personal data | 30 days | GDPR (Regulation (EU) 2016/679) |
Last updated: 15.07.2025
